Our Commitment and our highest priority is delivering a clean and safe environment for the health, safety and security of our guests, employees and business partners.
We are delighted to have obtained the independent Safe, Clean and Legal accreditation from Quality in Tourism to reflect the high standards of cleanliness and adaptations we have made to our business in order to keep you and our team safe.
We have engaged with our team members communicating and training new health and hygiene procedures and safe working practices. Each member of the team will receive appropriate and sufficient PPE prior to each working day.
All external contractors and delivery personnel are aware of and have agreed to abide by both our company hygiene and Covid-19 security policies.The team will follow a policy of no physical contact and maintain physical distancing where possible. Our team members are required to stay home if unwell and practice good personal hygiene including regular hand washing and the use of hand sanitiser.
We have tried to make your guest journey as contactless as possible including online check-in and express check-out, and contactless payment methods where possible.
We request that if you are unwell prior to check-in or displaying any Covid-19 symptoms that you postpone your stay at the hotel and follow UK Government guidelines.
Due to Covid-19 restrictions in place, some of our services and facilities are unfortunately limited or not available.
From Friday 10th DecemberIn conjunction with recent updates to COVID Regulations, we request for all guests to wear face masks when in public areas, accommodation corridors and, bar & restaurant areas when not eating or drinking.
We also encourage guests to use hand sanitiser or handwashing facilities on a regular basis to reduce the risk of transmission by touch.Whilst social distancing rules are relaxed, we still encourage all customers to adopt social distancing activities where possible during their stay to again reduce COVID transmission.Bedrooms will be daily serviced in the absence of guests and offered to re-let within 24 hours. Cushions, throws, note pads, pens and other decorative elements will be thoroughly santised where possible during each clean.The General Manager is responsible for all aspects of our Covid-19 policies, practices, and procedures. You can contact the General Manager or Duty Manager at any time prior to, during, or after your stay, should you have concerns relating to this or any other matter.